PRIVACY POLICY
1. INTRODUCTION
At Rhyno Financial Inc. ("Rhyno Financial", "we", "our", or "us"), your privacy matters to us, and we are committed to protecting your privacy and safeguarding your personal information ("Information"). This Privacy Policy (the "Policy") describes how we collect, use, disclose, share and protect personal information when you use our website ( https://rynopay.io/), applications, social media platforms, tools and any other platform belonging to Rhyno Financial for cross-border payment transactions (the "Services"). We comply with Canadian privacy laws and regulations. We encourage you to review the Policy whenever you interact with us to stay informed about our information privacy practices as well as ways in which you can protect your privacy.
2. CONSENT
By accessing or choosing to use any of our platforms, you grant us the consent to collect and process your Information in the manner stated hereunder, and agree to be bound by this Policy.
We rely on your consent to collect, use, retain and share your Information.
3. INFORMATION WE COLLECT
You may be asked to provide your Information, anytime you contact us or access any of Rhyno Financial Inc's platforms. In addition, we collect Information necessary to provide our services, including, but not limited to: contact information, corporate information, identification information, transaction information, usage data, location information and bank/financial information.
We may collect Information about you from sources outside of Rhyno Financial Inc. These sources include, but are not limited to:
• government and law enforcement agencies and registries;
• public records, such as bankruptcy or criminal records;
• fraud prevention agencies and investigators and other organizations to detect or prevent fraud; and
• background check databases.
4. USE OF INFORMATION
We use your Information as follows, to:
• provide, maintain and improve our Services;
• comply with applicable laws and regulatory reporting obligations;
• communicate with you and provide relevant information on our Services;
• process your orders, requests and transactions, as well as send you related information, including confirmations;
• verify your identity, confirm your eligibility to use the Services and prevent fraud, security risks and criminal activities;
• respond to your comments and questions as well as to provide customer service;
• identify and repair errors and bugs on our platforms;
• send you technical notices, updates, security alerts and support & administrative messages;
• analyse and understand trends, usage, and activities in connection with our Services;
• enhance and improve the quality of our Services as well as develop new features;
• help manage and assess our risks, operations and relationship with you;
• send advertisements and marketing contents to you. You can opt out of receiving these contents;
• process and deliver contest or promotion offers and rewards. You can opt out of receiving promotion offers, contests and rewards; and
• carry out any other lawful purpose for which the information was collected.
By accessing or using the Services or otherwise providing your Information to us, you expressly and clearly consent to the processing and sharing of your Information, in accordance with this Policy.
Rhyno Financial Inc will not send you an unsolicited email to ask you to provide information or login information, such as username, passwords, PINs, security questions and answers or account number. If you receive an email claiming to be from us and you think it is fraudulent, do not respond to it nor open it. Please forward same to us immediately at compliance@rynopay.io, then delete the email.
5. LAWFUL BASIS FOR PROCESSING INFORMATION
We will only use the Information received for the lawful reason for which we collected it in the first instance, in line with relevant federal and provincial privacy laws.
6. SHARING OF INFORMATION
We may share your Information with our affiliates, subsidiaries, or entities that share a common ownership in Rhyno Financial Inc, partners, website providers, and professional advisers on a need-to-know basis; with third-party service providers such as payment processors, sub-contractors and verification agencies; and with Government and Regulatory Authorities, when required by law to comply with legal obligations (including Anti-Money Laundering and fraud prevention).
We may also be required to share your Information in the event of a corporate restructuring (e.g., merger, sale, joint venture, or other disposition).
7. GOVERNING PRINCIPLES OF DATA PROCESSING
• Your Information is collected and processed in accordance with specific, legitimate and lawful purpose consented to by you, provided that further processing may be done by archiving the data for public interest, scientific or research purposes, or statistical purposes.
• The data collected is adequate, accurate and without prejudice to the dignity of the human person.
• The data collected is stored only for the period within which it is reasonably needed.
• The data collected is secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, and damage by rain, fire or exposure to other natural elements.
• We owe a duty of care to you in respect of the data we have obtained from you.
8. YOUR RIGHTS
Below is a highlight of some of your privacy rights, though not exhaustive:
• right to consent to this Policy and to withdraw your consent at any time. However, your withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
• right to a copy of the personal data we hold about you, as well as the information about what we do with it, who we share it with and how long we hold it for, provided you show us/forward the proof of your identity.
• right to request the transfer or freely transfer your data to any third party.
• right to have the Personal Data we hold about you corrected, if it is factually inaccurate, by notifying us of such amendment/update.
• right to request the deletion of the Information in our possession.
• right to opt-out of receiving informative and advertising materials, by clicking the "unsubscribe" button.
9. TRANSFER OF INFORMATION
Since Rhyno Financial Inc provides cross-border payment services, we may need to transfer your Information in our possession to third parties outside of Canada. Such transfers will only be done in accordance with the relevant federal and provincial privacy laws applicable in Canada. While undertaking the international transfer of your Information, we will put security measures in place to reasonably protect your data during transmission.
10. DATA SECURITY
Rhyno Financial employs robust security measures, including encryption, access controls, and secure servers, to protect your Information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Although we use appropriate security measures once we have received your Information, no method of electronic transmission or storage is completely secure. We endeavour to protect your Information, but we cannot guarantee the absolute security of the Information transmitted to us or by us. We will notify you and any applicable regulator of a breach, where we are legally required to do so.
Where you have chosen a password that allows you to access certain parts of the website and mobile application, you are responsible for keeping this password confidential. We advise you not to share your password with anyone. We have also taken measures to comply with provision of security facilities for the protection of your Information through the set up of firewalls, limited access to specified authorized individuals, and continuous capacity building for relevant personnel. We therefore have digital and physical security measures to limit and eliminate possibilities of data privacy breach incidents.
11. DATA RETENTION
We will retain your Information for as long as your account is active or as needed to provide our Services to you, comply with our legal and statutory reporting obligations or verify your Information.
12. UPDATES TO THIS POLICY
We reserve the right to update and modify the terms of this Policy without notice. In this regard, we may update this Privacy Policy from time to time and the necessary changes will be effective when posted on our website, with the "Effective Date" updated accordingly. We may also notify you of such updates by email or other appropriate communication channels.
13. CONTACT US
Where there are questions, requests or concerns about this Privacy Policy or your Information, please contact us at: compliance@rynopay.io
Effective Date: August 12, 2025
Last Updated: August 12, 2025
Version: 1.0
For questions about this Privacy Policy, please contact us at compliance@rynopay.io